Enquiries
If you have any questions about any of our products please get in touch and we’ll get back to you as soon as possible.
DELIVERY INFORMATION
Orders placed after 1pm 18th December are not guaranteed to arrive in time for Christmas.
All items will be sent to you via Royal Mail post.
Recorded delivery begins at £2.69, and aims to deliver your items within 3 – 5 working days. Please note this is not a tracked product.
Special delivery begins at £7.49, and aims to deliver your items the next working day delivery by 1pm (if ordered before 1pm the day prior).
All orders received before 1pm will be dispatched the same working day where possible, while orders received after 1pm will be dispatched the next working day. We’re afraid that our vouchers cannot be emailed.
Returns / Refunds
If you need to return goods to Mowgli Street Food Shop, you can do so within 14 days of delivery. Please make sure that anything you would like to return is unused, in a saleable condition, with any labels still attached and in its original packaging.
For help with a specific order, please contact us on: shop@mowglistreetfood.com
Once we have accepted your returned items, we will reimburse the price you paid to your original credit or debit card within 10 working days.
We will refund your order including original and return postage if your purchase is damaged or you were sent the wrong item. Under all other circumstances, we will refund the cost of the item but you will need to pay postage. Please be advised that refunds can only be made on receipt of the item in its original condition, so if items are sent back uninsured it is at your own risk.
Please note we do not offer exchanges.
Lost Gift Cards
Lost gift cards cannot be replaced under any circumstances. Please keep your gift cards safe as we would hate for you to lose them!