WHAT ARE ‘COOKIES’?
Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.
Cookies are very useful for websites and do lots of different jobs which help to make your experience on our Site as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site, so that it keeps on meeting your needs.
They are referred to as session or persistent cookies, depending on how long they are used:
- Session cookies only last for your online session and disappear from your computer or device when you close your browser.
- Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.
Certain features of our site depend upon cookies to function and are deemed, within the law, to be strictly necessary (essential cookies). You will not be asked for your consent to place these cookies, however you may disable the cookies via your browser settings.
WHICH COOKIES DOES WE USE AND WHY?
In this section we would like to tell you what Cookie we use and why.
The Cookies we use on our Site are “analytical” cookies. They allow us to keep the digital products and services, easy to use and up-to-date and we use web analytics services to help us understand how people use them. For example, we can see which parts of our products and services are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best. These web analytics services may be designed and operated by other companies on our behalf.
Cookies allow web analytics services to recognise your browser or device and, for example, identify whether you have visited our Site before, what you have previously viewed or clicked on, and how you found us. The information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our websites. It also helps us to analyse patterns of user activity and to develop a better user experience.
HOW TO CONTROL YOUR COOKIES
There are various ways that you can control and manage your cookies which are discussed in a bit more detail below. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Please remember that any settings you change will not just affect cookies used on this Site. These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites).
Managing cookies in your browser
Most browsers will allow you to:
- See what cookies you’ve got and delete them on an individual basis.
- Block third party cookies.
- Block cookies from particular sites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
You should be aware that any preferences will be lost if you delete cookies (which also includes where you have opted out from cookies, as this requires an opt-out cookie to be set). Also, if you block cookies completely, many websites will not work properly and some functionality on these websites will not work at all.
The links below take you to the ‘Help’ sections for each of the major browsers so that you can find out more about how to manage your cookies.
http://support.microsoft.com/kb/ (opens in a new window)
http://support.mozilla.org/en-US/kb/Cookies (opens in a new window)
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 (opens in a new window)
http://www.opera.com/browser/tutorials/security/privacy/ (opens in a new window)
https://www.apple.com/legal/privacy/em-ww/cookies (opens in a new window)
https://support.apple.com/en-us/HT201265 (opens in a new window)
http://support.google.com/chrome/answer/2392971?hl=en-GB (opens in a new window)
http://uk.blackberry.com/legal/privacy-policy.html#types-info-d (opens in a new window)
http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx (opens in a new window)